1. Consumer Terms of Service
2. Responsible Disclosure Policy
3. Usage Policy

Consumer Terms of Service for Bhavi Ventures Private Limited

Effective Date: October 11, 2024

Welcome to SustainableX, a product of Bhavi Ventures Private Limited ("Bhavi Ventures"). These Terms of Service ("Terms") govern your use of our products and services, including any associated applications, software, and websites (collectively, our "Services"). By accessing our Services, you agree to abide by these Terms.

1. Who We Are

Bhavi Ventures Private Limited is a company dedicated to sustainable solutions and innovation. We aim to provide high-quality services that align with our commitment to sustainability and responsible business practices.

2. Account Creation and Access

Minimum Age: You must be at least 18 years old or the minimum age required to consent to use the Services in your jurisdiction.

Your Bhavi Ventures Account: To access our Services, you may need to create an account. You agree to provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Account Closure: You may close your account at any time by contacting us at info@sustainablex.in.

3. Use of Our Services

You may access and use our Services only in compliance with these Terms and any applicable laws. Prohibited activities include:

Violating any laws or regulations.
Developing competing products or services.
Reverse engineering or decompiling our Services.
Harvesting data from our Services without permission.
Engaging in harmful conduct that disrupts our Services.

4. User-Generated Content

You may submit content to our Services ("User Content"). By submitting User Content, you represent that you have all necessary rights to do so. You retain ownership of your User Content but grant us a license to use it for providing and improving our Services.

5. Fees and Payment

Fees: Access to certain features of our Services may require payment. You agree to pay all applicable fees as specified during the purchase process.

Payment Method: You must provide valid billing information. We reserve the right to charge your payment method for any applicable fees.

Refund Policy: All payments are non-refundable unless otherwise specified. For further details, please visit our Refund Policy page.

6. Third-Party Services and Links

Our Services may include links to third-party content or services. We do not control these third-party services and are not responsible for their content or practices.

7. Ownership of the Services

All rights, title, and interest in the Services are owned by Bhavi Ventures and its licensors. You are granted a limited license to access the Services as permitted under these Terms.

8. Disclaimer of Warranties

Our Services are provided "as is" without warranties of any kind. We do not guarantee that the Services will be error-free or uninterrupted.

9. Limitation of Liability

To the fullest extent permitted by law, Bhavi Ventures shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless Bhavi Ventures from any claims arising from your breach of these Terms or your use of the Services.

11. Changes to These Terms

We may update these Terms periodically. We will notify you of significant changes via email or through a notice on our website.

12. Governing Law

These Terms shall be governed by the laws of India, without regard to its conflict of law principles.

For any questions regarding these Terms, please contact us at info@sustainablex.in or call us at +919967049877.

This policy outlines the essential terms governing user interactions with Bhavi Ventures Private Limited's services while ensuring compliance with legal standards and promoting a fair usage environment for all users.

Responsible Disclosure Policy for SustainableX

Purpose

SustainableX (a venture of Bhavi Ventures Private Limited, "Company", "we", "our", or "us") is dedicated to maintaining the security and confidentiality of its systems and user data. We recognize the invaluable contributions of security researchers working in good faith to identify and report potential vulnerabilities, and we appreciate their efforts in helping to secure our information systems.

Scope of Systems

This Policy applies to all internet-facing information systems, applications, or websites owned, operated, or controlled by SustainableX. This includes our primary domain (sustainablex.in) and any related subdomains. It does not extend to systems, applications, or websites owned, operated, or controlled by third parties, even if they are integrated with our services.

Scope of Vulnerabilities

This Policy covers technical vulnerabilities within our systems, such as:

Misconfigurations
Cross-Site Scripting (XSS)
Cross-Site Request Forgery (CSRF)
SQL Injection
Directory Traversal Attacks
Privilege Escalation

How to Submit a Report

If you discover a vulnerability, please report it to us at info@sustainablex.in with the required details.

Usage Policy for SustainableX

Effective Date: October 11, 2024

This Usage Policy ("Policy") governs the acceptable use of the SustainableX platform ("Platform"), a venture of Bhavi Ventures Private Limited. By accessing, using, or subscribing to any of the services provided by SustainableX ("we," "our," or "us"), you ("user," "you," or "your") agree to comply with the terms outlined in this Policy. SustainableX provides Environmental, Social, and Governance (ESG) solutions, including reporting, auditing, and analytics services through its Platform. Our goal is to ensure a secure, compliant, and ethical environment for all users.

1. Scope of the Policy

This Policy applies to all users, including businesses, employees, contractors, partners, and any entity authorized to access or use the Platform. It is designed to prevent misuse, protect the integrity of our services, and ensure that all users engage with the Platform responsibly.

The Policy applies to:

Use of the SustainableX platform, services, applications, APIs, and any websites under our control.
Interaction with other users and third parties via the Platform.
Uploading, transmitting, or storing any content on the Platform.

2. Acceptable Use of the Platform

The SustainableX Platform is intended for lawful business use, focusing on ESG reporting, audits, and related activities. Users are expected to:

Comply with Applicable Laws: All activities on the Platform must comply with local, state, national, and international laws and regulations. This includes laws governing data protection, intellectual property, and privacy.
Use in Accordance with Platform Objectives: The Platform is designed to support users in their ESG and sustainability reporting, audits, and compliance activities. The Platform must not be used for purposes unrelated to these objectives.
Access: Users are responsible for securing their credentials (usernames, passwords, API keys, etc.) and are prohibited from sharing these with unauthorized persons.
Respect for Privacy: Users must not engage in activities that violate the privacy or confidentiality of other users, including unauthorized data access, exposure of personally identifiable information (PII), or attempts to exploit vulnerabilities.

3. Prohibited Activities

Users are prohibited from engaging in the following activities:

Illegal Activities: Engaging in or promoting any unlawful activity, including fraud, hacking, identity theft, or cybercrime.
Unauthorized Access: Attempting to gain unauthorized access to any portion of the Platform or circumventing any security measures.
Misuse of Data: Harvesting, scraping, or using any automated means to access user data without permission.
Malware and Viruses: Introducing viruses, malware, or other harmful code that could disrupt, damage, or interfere with the Platform's operation.
Spamming and Phishing: Engaging in unsolicited messaging, spamming, or phishing activities.
Content Restrictions: Uploading or transmitting offensive, inappropriate, or illegal content.
Infringement of Intellectual Property: Violating any intellectual property rights.
Reverse Engineering: Attempting to reverse-engineer, decompile, or derive source code from the Platform.

4. Content and Data Usage

Users are responsible for the content they upload, share, or transmit via the Platform. By using the Platform, users agree to the following terms regarding content:

Ownership of Data: Users retain ownership of all data they upload. However, by uploading data, users grant SustainableX the right to process, analyze, and store the data for the purpose of providing Platform services.
Data Accuracy: Users must ensure that the data provided on the Platform is accurate, up-to-date, and not misleading.
Content Restrictions: Users must not upload any illegal or prohibited content, including pirated materials or unauthorized copies of copyrighted works.
Third-Party Content: Users must ensure that any third-party content they upload complies with applicable laws and regulations.

5. Data Privacy and Security

SustainableX is committed to protecting the privacy and security of user data. Users agree to the following:

Personal Data: Users must adhere to applicable data protection regulations, including GDPR, CCPA, and other relevant laws.
Security Measures: Users must implement adequate security measures, such as strong passwords and multifactor authentication.
Data Storage: Users should not upload or store sensitive data without explicit agreement with SustainableX.
Incident Reporting: Users must immediately notify SustainableX of any security incidents at info@sustainablex.in.

6. API and Third-Party Integrations

Users may access the Platform via our Application Programming Interfaces (APIs) or integrate third-party applications. When using APIs or integrating third-party systems, the following conditions apply:

API Usage: Users must use SustainableX's APIs in compliance with our API documentation.
Third-Party Services: SustainableX is not responsible for any data sharing or processing performed by third-party services.
Data Sharing with Third Parties: Any sharing of data must comply with applicable data privacy laws.

7. Fair Usage

To ensure equitable access to the Platform for all users, SustainableX reserves the right to impose limits on data storage, API usage, or other resources. Users exceeding these limits may be subject to additional charges or restrictions.

8. Termination and Suspension

SustainableX reserves the right to suspend or terminate user accounts that violate this Policy. In cases of egregious or repeated violations, we may:

Disable access to the Platform or specific features.
Terminate user accounts without prior notice.
Take legal action or report unlawful activity to the authorities.

9. Changes to This Policy

SustainableX reserves the right to update or modify this Usage Policy at any time. Any changes will become effective immediately upon posting the updated Policy on the Platform. Continued use of the Platform after changes are posted constitutes acceptance of the revised Policy.

10. Contact Us

If you have any questions or concerns about this Usage Policy or wish to report a violation, please contact us at:

Bhavi Ventures Private Limited
603, Inizio, Cardinal Gracious Road, Chakala, Andheri East, Mumbai-400099, Maharashtra, INDIA.
Email: info@sustainablex.in
Mobile: +919967049877
CIN: U74120MH2015PTC265553

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