SustainableX Privacy Policy

Effective Date: 11th October 2024

1. Introduction
2. Definitions
3. Data We Collect
4. How We Use Your Data
5. Data Processing and LLM Technology
6. Data Sharing and Third-Party Services
7. International Data Transfers
8. Data Retention and Security
9. Your Rights and Choices
10. Children's Privacy
11. Specific Provisions for Different Jurisdictions
12. Changes to This Privacy Policy
13. Contact Us
14. Commercial Terms of Service
15. Consumer Terms of Service

1. Introduction

SustainableX, a brand of Bhavi Ventures Private Limited (“we”, “us”, “our”, or “Company”), is committed to protecting your privacy and ensuring the security of your personal and business data. This Comprehensive Privacy Policy explains in detail how we collect, use, process, share, and protect your data when you use our ESG report writing platform and related services (collectively, the “Services”).

Our Services include, but are not limited to, generating ESG reports, annual reports, audit reports, SEC filings, and other related documents based on user-provided context files and third-party data API connections. We utilize advanced technologies, including Large Language Models (LLMs), to process and analyze data to generate these reports.

This policy applies to all users of our Services, including but not limited to website visitors, registered users, clients, and business partners. By using our Services, you agree to the collection, use, and processing of information in accordance with this policy.

We understand that the nature of our Services involves handling sensitive business information, and we take this responsibility very seriously. This policy is designed to address potential concerns regarding data privacy, especially in relation to the use of LLMs and international data transfers.

14. Commercial Terms of Service

These Commercial Terms of Service (“Terms”) form a legally binding agreement between Bhavi Ventures Private Limited (“SustainableX,” “we,” “us,” or “our”) and you or the organization you represent. By accessing or using SustainableX's products and services, you agree to these Terms.

14.1 Services Overview

SustainableX provides cloud-based ESG reporting, audit, and compliance tools. You are granted a limited, non-exclusive, non-transferable, revocable right to use our Services for your business purposes. This includes access to Beta Services, which are provided "as-is" and may have additional limitations.

14.2 Usage & Restrictions

You agree to comply with all applicable laws, regulations, and our Acceptable Use Policy. Prohibited activities include reverse-engineering the Services, unauthorized access, and using the Services to create competing products without written consent.

14.3 Fees & Payment

You agree to pay all fees as outlined in our pricing page or separately agreed upon. Fees do not include applicable taxes, duties, or governmental levies. Non-payment may result in service suspension or termination.

14.4 Intellectual Property

SustainableX owns all intellectual property rights in the Platform, software, and related materials. Customer Content remains your property, but you grant SustainableX a license to use it as necessary for providing the Services.

For the complete Commercial Terms of Service, please visit our dedicated Terms of Service page or contact us at info@sustainablex.in.

15. Consumer Terms of Service

These Consumer Terms of Service (“Consumer Terms”) govern your use of our products and services, including any associated applications, software, and websites (collectively, our “Services”). By accessing our Services, you agree to abide by these Terms.

15.1 Account Creation and Access

You must be at least 18 years old or the minimum age required in your jurisdiction to use our Services. To access our Services, you may need to create an account with accurate information. You are responsible for maintaining account confidentiality and all activities under your account. You may close your account anytime by contacting info@sustainablex.in.

15.2 Use of Services

You may access and use our Services only in compliance with these Terms and applicable laws. Prohibited activities include violating laws, developing competing products, reverse engineering our Services, harvesting data without permission, and engaging in harmful conduct that disrupts our Services.

15.3 User Content and Ownership

You retain ownership of any content you submit to our Services ("User Content") but grant us a license to use it for providing and improving our Services. All rights, title, and interest in the Services are owned by Bhavi Ventures and its licensors. You are granted a limited license to access the Services as permitted under these Terms.

15.4 Fees and Payment

Access to certain features may require payment. You agree to pay all applicable fees and provide valid billing information. All payments are non-refundable unless otherwise specified. We reserve the right to charge your payment method for any applicable fees.

15.5 Disclaimers and Liability

Our Services are provided “as is” without warranties. We do not guarantee error-free or uninterrupted service. To the fullest extent permitted by law, Bhavi Ventures shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services.

For the complete Consumer Terms of Service or any questions, please contact us at info@sustainablex.in or call us at +919967049877. These Terms are governed by the laws of India.