Frequently Asked Questions (FAQ)

The SustainableX MVP is our Minimum Viable Product, designed to streamline ESG and sustainability reporting processes for organizations of all sizes. The platform offers tools to simplify data collection, align reports with global standards, and enhance reporting quality across ESG dimensions.

SustainableX is built for enterprises and organizations across sectors, including accounting firms, investment houses, large corporations, and any business aiming to meet regulatory standards, boost transparency, and drive positive environmental and social impacts.

To sign up, visit our website, select the "Sign Up" option, and follow the prompts to create your account. For enterprise-level features, please contact our sales team for custom onboarding.

The RAG system enables the platform to pull data directly from your local files, allowing SustainableX to analyze historical performance and incorporate it into your latest reports. This ensures your reporting is both comprehensive and contextually accurate.

Yes, SustainableX offers editor where users can customize reports specific to users industry-specific metrics, KPIs, and organizational goals. You can edit and adjust content, visuals, and branding to match your company's unique requirements.

Absolutely! SustainableX aligns with major global frameworks, including GRI, SASB, TCFD, ISSB, GAAP, BRSR, CSRD, and ESRS, to ensure compliance and stakeholder confidence.

SustainableX integrates data from your internal systems, third-party sources, and local files, enabling a seamless and holistic approach to data collection and reporting. This integration helps ensure your reports are grounded in reliable, comprehensive data.

Yes, SustainableX supports enterprise-level collaboration, allowing teams to work together on report creation, editing, and review. This ensures accuracy and consistency across all submissions.

The editor includes interactive charts and storytelling tools that allow users to make real-time edits. With advanced insights and due diligence features, pro users can also conduct internet searches for up-to-date information to enrich reports further.

SustainableX treats user data with utmost confidentiality and security. The platform leverages user-uploaded files to provide up-to-date ESG reporting by analyzing historical data and integrating it with the latest insights. Files are used exclusively for generating ESG reports and are not shared with third parties without explicit permission.

Yes, the platform's RAG system is designed to extract data from local files, such as past reports, spreadsheets, and documents, to create a contextual and thorough analysis of ESG performance. This data helps in building comprehensive, tailored reports that reflect both historical and current insights.

Absolutely. SustainableX employs encryption, secure access protocols, and rigorous data protection measures to safeguard all user data and files. Only authorized users can access sensitive data, and data usage is strictly confined to report generation and analysis.

Report generation in SustainableX follows a streamlined, step-by-step process: 1. Data Integration: Users begin by uploading relevant data files or allowing SustainableX to access data sources for integrated reporting. 2. Section Selection: Users select a customizable reporting template based on sections selected by them, aligned with their requirements. 3. Contextual Analysis: SustainableX's RAG system analyzes both historical and new data, integrating insights to create a well-rounded, contextual report. 4. Editing and Customization: Users can enhance reports with interactive charts, story-driven analytics, and real-time edits within the embedded editor. 5. Collaboration and Review: Teams can collaborate on report creation, with options for review and approvals to ensure accuracy and alignment with organizational goals.

Yes, SustainableX provides a structured framework for reports, ensuring a clear flow from executive summaries to in-depth data analysis, recommendations, and visual elements. Reports are optimized for storytelling and are customizable to reflect company branding.

Absolutely. SustainableX offers comprehensive export options, allowing users to download reports in multiple formats suitable for presentations, submissions, and stakeholder communications.

Data security is a priority at SustainableX. We use advanced encryption, secure access controls, and regular audits to protect your data. Your information is stored in a secure environment compliant with global data protection regulations.

Yes, SustainableX is built to align with leading ESG frameworks and regulatory standards, enhancing investor, regulator, and stakeholder confidence. The platform helps ensure your reports meet the criteria set by various regulatory bodies and are ready for submission.

SustainableX offers various subscription plans based on your organizational needs, from basic reporting tools to advanced features like custom branding, AI-powered recommendations, and white-labeling. For enterprise solutions, please contact our sales team for pricing and package details.

Our customer support team is here to help! You can reach out via email at info@sustainablex.in or use the in-platform support feature to connect with our team for real-time assistance.

Yes, you can upgrade your subscription at any time. Simply go to your account settings, choose "Upgrade Plan," and follow the steps to select the features that best meet your growing needs.